We operate with a 48 hour cancellation notice period. We will contact you via SMS 72 hours prior to your appointment, in order for you to confirm or cancel your appointment within the cancellation time frame. Should you cancel after this time frame or not show up for your appointment, we will require a 50% deposit in advance before we can accept any further bookings.
Unfortunately we have had to put these measures in place due to increasing numbers of late cancellations and no shows. Our salon is very busy and timings are very important to us, with this policy in place it allows us to fill any last minute cancellations to ensure we are not losing booking spaces.
We would like to thank you for understanding and your co-operation.